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Privacy Policy

This Privacy Policy explains:

  • What data we collect and why
  • How we handle your data
  • Your rights regarding your data

We are committed to safeguarding your privacy and ensuring transparency. AccurateScribe.ai does not sell your data. This policy applies to all products and services provided by AccurateScribe.ai.

1. What We Collect and Why

Uploaded Content

When you use our services, we store the files and content you upload to provide transcription and related services. Your data is securely stored on our servers as long as necessary to deliver the requested service. Files are automatically deleted from our system after processing, unless explicitly retained by the user.

Website Interactions

We collect data about your browsing activities to improve our services and perform analytics, including:

  • Browser type and operating system
  • IP address
  • Pages visited and time spent
  • Referring website

2. Data Security

  • All data is encrypted via SSL/TLS during transmission
  • Stored data is secured with advanced encryption methods
  • Regular security audits and updates
  • Secure data centers with 24/7 monitoring

3. Data Sharing and Access

We access or share your data only in the following circumstances:

  • To provide and enhance our services through trusted third-party providers
  • To investigate and resolve misuse or abuse (only as a last resort)
  • When required by law enforcement or regulatory authorities
  • For temporary preservation requests with valid court orders

4. Data Deletion

  • Uploaded content is automatically deleted after processing unless you choose to retain it
  • Temporary data and backups are purged within 90 days
  • You can request complete deletion of your account and associated data at any time

5. Your Rights

You have the right to:

  • Access your personal data
  • Request data deletion
  • Export your data
  • Opt-out of marketing communications
  • Control cookie preferences

6. Contact Us

For privacy-related questions, please contact us at [email protected]

Last updated: November 21, 2024