Terms of Use

Effective Date: November 21, 2024

Welcome to AccurateScribe.ai (the "Website" or "Service"). By accessing, downloading, or using our Website or services, you ("You" or "User") agree to be bound by the terms and conditions outlined in this agreement (the "Terms"). If you do not agree to these Terms, you may not access or use the Website or services.

I. Introduction

AccurateScribe.ai provides advanced AI-powered transcription services, enabling Users to convert audio and video files into text. By using our Website, you acknowledge and agree to these Terms of Use and our Privacy Policy.

These Terms govern your access and use of AccurateScribe.ai, including any content, functionality, and services offered on or through the Website. Please read these Terms carefully.

II. Services

AccurateScribe.ai provides transcription services that allow Users to upload audio and video files and convert them into text. Features include:

Converting audio/video files into text formats
Exporting transcriptions as PDF, DOCX, TXT, or SRT files
Supporting multiple languages and accents
Advanced AI-powered transcription technology

III. User Responsibilities

You agree to:

Use the Website only for lawful purposes
Not upload any content that is illegal, defamatory, or violates intellectual property rights
Keep your account credentials confidential
Notify us immediately of any unauthorized use

IV. Payments, Refunds, and Plan Changes

Trial Periods and Payment

For paid services that offer a free trial, the trial period will be clearly communicated to you during registration. After the trial period ends, you will be required to make a payment in advance to continue using the service. If payment is not made, access to these services will terminate.

Upgrades to Paid Plans

If you upgrade from a free plan to a paid plan, your payment will be processed immediately, and your billing cycle will begin from the day of the upgrade.

Taxes

All fees are exclusive of any taxes, duties, or other charges imposed by tax authorities. Where applicable, we will collect these taxes on behalf of the tax authorities and remit them to the relevant authorities. Otherwise, you are responsible for paying any such taxes, duties, or charges.

Refunds and Cancellations

All purchases are non-refundable. You may cancel any paid service at any time by logging into your account. For paid subscriptions, your cancellation will take effect at the end of the current billing period unless otherwise specified (for example, deleting your account will usually result in the immediate cancellation of all subscriptions).

V. Intellectual Property

We grant you a limited, non-exclusive license to:

Use the Website for personal and professional purposes
Download and store your transcription results
Share content in accordance with our terms

You may not:

Modify or reverse-engineer any part of the Website
Create competing products using our services
Reproduce or sell transcripts without authorization

VI. Disclaimers and Liability

The Website is provided "as-is." We do not guarantee uninterrupted service or 100% transcription accuracy. To the fullest extent permitted by law, we shall not be liable for:

Any indirect or consequential damages
Loss of profits or data
Issues arising from third-party services
Transcription accuracy variations

VII. Contact Information

For questions or concerns about these Terms, please contact us at [email protected]

Last updated: November 21, 2024